Privacy Policy

This Privacy Policy governs the manner in which Examine.com Inc. collects, uses, maintains and discloses information collected from users of our website, our products and our services.

Personal identification information

We may collect personal information from our users and customers in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name, email address and gender . We also automatically collect personal information from you when they visit our site, through the use of cookies. Users can always opt out of the use of cookies in their browser settings, except that it may prevent them from engaging in certain site related activities.

Web browser cookies

We may use "cookies" to enhance your experience on our website. Your web browser places cookies on your hard drive for record-keeping purposes and to recognize your computer when you revisit our website to tailor your experience to you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

How we use collected information

Examine.com may collect and use your personal information for the following purposes:

1
To manage your account

We use your personal information to manage your account.

2
To respond to your queries and improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

3
To personalize user experience

We may use your personal information to tailor your experience on our website and to improve the functionality of our site.

4
To improve our site

We may use feedback you provide to improve our products and services. We use Google Analytics to better understand our audience and improve the content of our website. No personal information is collected from Google Analytics. To read about more about Google Analytics, please click here: https://support.google.com/analytics/answer/6004245?hl=en

5
To process your orders

We may use the information you provide when placing an order only to fulfill your order. We only share this information with outside parties to the extent necessary to provide the service. Your payment information is processed by a third party provider, Stripe. Please consult their privacy policy to learn more about the way Stripe protects your personal information.

6
To run a promotion, contest, survey or other site feature

If you registered for our newsletters, we will send you information you agreed to receive about topics we think will be of interest to you.

7
To manage product reviews and ratings

We may use third party service providers to help us manage product reviews and ratings left by you.

8
To send periodic emails

We may use your email address to send you information and updates pertaining to your order. We may also use the email address you provide to respond to your inquiries, questions, and/or other requests.

9
To remarket and re-engage with you through Google Ads and Facebook

We may use the personal information we collect when you visit our site to reach out to you and market our services across other platforms. We use third party vendors like Google Ads and Facebook to help us display our advertising to you. These third party vendors use tools that covert your personal information into unique device identifiers that allow them to serve personalized ads to you, based on your interests and previous visits to our site. We do not share your personal information with Facebook or Google Ads. You may opt-out of Google’s use of cookies and device identifiers by visiting Google's Ads Settings. You may also click here to revoke your permission to Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

How we protect your information

Your personal information will be kept confidential and secure. It is stored and processed on servers located in Canada and the United States of America maintained by our third-party service providers. Please note that your personal information will be subject to the laws of those jurisdictions, including laws that allow for law enforcement access to your personal information.

We use administrative, procedural and technical safeguards to protect your information against loss or theft and adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our Site. While we use reasonable efforts to protect your personal information, we cannot ensure the security of any information you transmit using the Internet, third party digital networks, websites, mobile devices, our site, or any social media platform.

Sharing your personal information

We only retain your information for as long as we need it for the purpose for which it was collected.

We do not sell, trade, or rent your personal information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your personal information with these third parties for those limited purposes provided that you have given us your permission.

WARNING: Do not share/send personal information (and particularly financial/credit card information) in response to any unsolicited e-mail or phone call that appears to come from Examine.com. We will not contact you and ask for such information; such information is only submitted on our site under a secure connection when completing an order.

Your rights

You can submit a request to access, edit or remove your personal information that we collect or maintain, by contacting us.

Electronic newsletters

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, and similar updates. You may unsubscribe from receiving future emails at any time by following the unsubscribe instructions at the bottom of each email or by contacting us via our site.

Changes to this Privacy Policy

We may update this privacy policy at any time. When we do, we will post a notification on the main page of our site. We encourage you to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on Oct 22, 2019.